Xinglong Vehicle Administration "effectively checks, corrects and raises"

“It is now more convenient than before to go to the vehicle management office.” This is a series of “convenience for the people and people” measures launched by the traffic police unit of the Xinglong County Traffic Police Brigade in the “Check, Align, and Raise” campaign. reaction. Although there are more business projects that can be handled now, it is more convenient to handle related businesses than before.

"Buying a car is easy to put on a card." This is a popular saying in the past. More and more people are buying cars now. Many people are eager to register a vehicle after they purchase a car, but they are not very familiar with the vehicle's settled business. In addition, the DMV's "difficulty in accessing the door, ugly face, difficult words, and difficulty in handling" are commonplace, and some do not know how many roads to run in order to get on the license plate. After the Xinglong Traffic Police Dept. carried out a special operation of “checking, rectifying, and raising”, it carried out self-checks and self-corrections, investigated existing problems, elaborated rectification measures, formulated service agreements, and continuously improved the quality of window services. Urgently, in order to prevent people from blindly queuing through the window to ask for a waste of time, special personnel are arranged in advance to explain and inform them, and the necessary materials and procedures are made into a “knowing paper” on the wall for public display at a glance. Since the implementation of Orders 123 and 124 of the Ministry of Public Security, some drivers have been unclear about annual inspections and annual examinations. In order to allow drivers to clarify the physical examination and inspection date of their own driving licenses, the vehicle management staff has asked every driver who came to ask questions. A person’s driver’s license is used to make a computer query, using the police platform to inform one another about the exact time and explain the relevant provisions of the new law. When a driver's license has not yet arrived at the time of enquiry, the staff will register the driver's license. After the enquiry can be made, the driver will be informed of the result. Such "convenience for the people and the people" measures are not exhaustive.

In order to improve the satisfaction of the people, the Xinglong traffic police car management is therefore the first signal of the people's needs, the first requirement to improve service capabilities, and the satisfaction of the people as the first criteria, so that the public can feel the public security organs' pioneering competitive activities. The changes and benefits, comprehensively enhance the window image and service capabilities of the people, achieve service acceptance “zero evasive”, “zero backlog” of service items, “zero distance” of communication services, “zero errors” in service handling, and “zero complaints” in service results ". In order to establish a good image for the people in the service of the Vehicle Administration Bureau, the Vehicle Administration Bureau puts the interests of the masses in the first place and regards the satisfaction of the people as the standard for fulfilling the promise. The staff of each window will use the phrase “We are in the eyes of the masses and the masses are in our hearts” as a warning sentence, keeping in mind that the measures to “convene the people and benefit the people” have been welcomed by the masses.